Verizon – Helena
Verizon authorized retailer
1302 Prospect Ave, STE A
Helena, MT 59601
Phone: 406-449-4848
Hours
- Mon 9 AM - 7 PM
- Tue9 AM - 7 PM
- Wed9 AM - 7 PM
- Thu9 AM - 7 PM
- Fri9 AM - 7 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located next to Papa John's in Helena, Montana for the latest Verizon smartphones, tablets, smartwatches, and wireless accessories.
Garrett is wonderful and provided us with excellent service. He is friendly, professional, and honest. We couldn’t have asked for a better experience!
Tyler is very professional, clearly knows his job, and is willing to ask the 'Oracle' on anything he doesn't know! He is very helpful and clearly wants to help his customers. We love when people like their job- it makes the experience so enjoyable! So thanks Tyler!! And Cellular/Verizon for hiring great people!
Vinny needs a raise!!!! Seriously my entire experience was so positive, from the beginning he was so welcoming and kind. My phone was giving me issues and he exhibited a remarkable amount of attention to detail and persistence to make sure everything worked out for me. He approached every question I had with well thought out and specific answers. What stands out most is how sincerely he wants to do right by all his customers, he’s not just doing his job, he’s fully invested in delivering the most personable and reliable service that he can with full integrity. Vinny is a rare employee because he truly cares!!! I insist that he be personally congratulated by management for his uniquely talented performance. I recommend his services to any and all friends and family. 100/10 stars.
Best service ever. Galen was the best in converting my old phone over to a new one. It was not ease as it had my company security on it but working with apple and the company IT guy he got it done and continued on helping with many how to questions.
Garrett and Vinney from the Helena store provided excellent customer service to me and my husband. From the time we walked into the store from the time we left 2 hours later with new phones. We were so impressed with their professionalism, friendliness and. their fun sense of humor. ⭐️⭐️⭐️⭐️⭐️⭐️
I had been working with customer service for almost 5 months to correct a billing error without any luck. I went into the local store and Garrett was the most personable and helpful person I have met and worked with me to get the issue resolved. I will know for sure with my December bill. Garrett was awesome, if only the customer service phone team was that helpful. If it weren’t for Garrett I probably would’ve went with another carrier.
Stopped in to see if they could refer someone to fix my phone as I am not on a Verizon plan. I had tried 2 other places that were out of business or moved but had seen Cindy Forgey give them a good referral about a month ago so I thought I would give it a shot. Tyler helped me & took care of all the pop ups saying my phone had a virus, I needed to clean my phone, Walmart ads, sirens & anything else that could pop up. He was kind, patient, & took care of the problem. THANK YOU SO MUCH!!! I highly recommend this store.
ABSOLUTELY AMAZING!! Anita —the manager at the store, was helping me with my old phone, it was stuck in SOS for 24hrs… I was switching plans with my iPhone 14 Plus and since i paid off my 14Plus i was able to do a trade-in and got the iPhone16! This experience has TRULY been a blessing in disguise and i am SO SO SO GRATEFUL for Anita’s help! The absolute best manager in that store! Will stick with Verizon because of her help! Thank you Anita!!! You are amazing!