Verizon – Powell
Verizon authorized retailer
145 W Coulter Avenue
Powell, WY 82435
Phone: 307-754-4811
Hours
- Mon 9 AM - 7 PM
- Tue9 AM - 7 PM
- Wed9 AM - 7 PM
- Thu9 AM - 7 PM
- Fri9 AM - 7 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located across the street from Subway in Powell, Wyoming for the latest Verizon smartphones, tablets, smartwatches and wireless accessories.
I’ve been in there multiple times since my line got switched off of a family line and the one young lady in there was amazing my account ended up locked though unfortunately, she told me to come back and pay my bill just in person until it unlocks which fine I can do that. So I go in today to pay my bill and there’s a different lady in there this time and she had an attitude right off the bat seemed like she would rather be anywhere else than there, so I ask if I can pay my bill she proceeds to tell me its what my old bills balance was which is over 100$ I tried to tell her I got it switched when I was in there last and she proceeds to be so rude and say it’s either paying off my device or fees and sur charges, which I’ve paid my phone off already, and I don’t know any sur charges that will amass over 40$ she wouldn’t explain and had a tone whenever I’d ask a question see I work customer service too and I didn’t have an attitude once. I was at the point of switching carriers. I called the Cody store and the corporate store in Billings and they explained the whole situation very nicely and made it make sense it’s super weird what happened with the old plan. I don’t understand why it was so hard for her to do her job and just be nice and explain what it could be. When you deal with peoples money you need to be thorough and polite unless they’re in there causing an issue. Unacceptable.
We had a great experience with Payton. He was very patient with us and helped migrate from older phones to newer phones. We highly recommend working with him.
Star, Seid, and Payton are excellent at their positions at Cellular Plus!
They’re very helpful and made my phone swap and purchase easy!
I will recommend them to others looking to change carriers and phones.
10 stars up.
They’re very helpful and made my phone swap and purchase easy!
I will recommend them to others looking to change carriers and phones.
10 stars up.
Payton was very helpful. Fixed phone in less than a minute and the great part showed me how to fix it the next time it happens. Thanks
Seid helped with my upgrade and was amazing. Walked me through the entire process and did the full transfer for myself as well.
Amazing service! They were very patient with me and the situation I was in. Friendly staff and good store atmosphere! Special thank you to Wade for being so kind and helpful!
Wade was amazing spending time focused on helping us with all of the details required getting our service switched over. The customer service we received was above and beyond. I went in later and Payton was great as well!
Quick and Easy, Wade Brown made the Experience Exceptional and Fun. He was able to make the changes necessary to get a new Phone Smoothly . A Very Big Thank You for helping us get all the right accessories also. Highly Recommend this Group of Incredible Individuals to anyone who may need Experienced Professionals for their phone troubles and any other wireless devices.