Verizon – Cheyenne
Verizon authorized retailer
300 E Lincolnway
Cheyenne, WY 82001
Phone: 307-426-4958
Hours
- Mon 8:30 AM - 8 PM
- Tue8:30 AM - 8 PM
- Wed8:30 AM - 8 PM
- Thu8:30 AM - 8 PM
- Fri8:30 AM - 8 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located next to Arby's in Cheyenne, Wyoming for the latest Verizon smartphones, tablets, smart watches, and wireless accessories.
Wayne D.
16:15 27 Jan 26
Robert and Lakee were helpful
Dorothy K.
01:40 18 Jan 26
Misled by sales associate and when asked questions after receiving my bill I kinda got the run around. Basically ended being told “it is what it is”. Very disappointing but they got their sale so I’m sure they do not care.
Lemon B.
22:39 25 Dec 25
If you need a phone through a verizon store, go to the verizon store north of hazel dell near the mall.As that is a real factory corporate store, this store is just a franchise sales office.Saying they don't have a full compliment, and actually what they sell you is somewhat more expensive than if you go to the verizon corporate factory store north of hazel dell near the mall
Deborah M.
21:03 19 Dec 25
Joseph was absolutely great... he got me just what I needed. I give him a 10 out of 10!
Kenneth D.
20:45 16 Dec 25
Robert was helpful and professional
Happy G.
22:09 16 Oct 25
Just moved to the area and was told Verizon has good coverage. I but 2 phones and a watch from Josh. He was very helpful and anserwed all my questions. "Free phone" is ambiguous. They pay for the phone as you go, so it looks like you owe a huge amount on your monthly bill. Also, some how I got signed up every option under the sun. Like, AI for $12 a month. When I got my first bill it was $359! When I went in to ask questions they went through the bill and got ride of many unwanted monthly charges. I was very greatful for the help.
Sara M.
16:46 16 Oct 25
Dre from Verizon was very knowledgeable with what he was doing and was able to help me with getting a new phone and to a new phone plan. He was able to answer all of my questions and was made the whole experience easy and fast all together. And ended up being able to keep my old phone to! Last thing I was expecting but was very happy overall. If you are new with things like me Dre is the person to talk to
Issac F.
17:43 13 Oct 25
Joseph helped me get set up with a new phone and home internet.I thought I was going to have to buy a phone outright but Joseph got me a new deal on a new phone for a fraction of the cost. He helped set up my case and screen protector and he handled everything for me. Highly recommend this store and Joseph.
Kari H.
02:09 13 Oct 25
25 year customer.
Rueben was very helpful initially. However what was explained by him to me the first day & again the second day were not accurate. I had the incredible pleasure of having this explained to me ad nauseum by Joe the store manager while trying to return the phone I didn't want because I was beyond angry at being duped. Take your Vaseline because P Diddy & Epstein have nothing on these guys. Joe made sure to let me know that we Weren't getting out of there without paying another $50.
Not only will they explain HOW they screwed you but also explain how it's your own fault. On Saturday all I wanted to do was return the phone. Unfortunately I had to return it to the SAME store. And listen to Joe drone on about how well we were screwed & how mistaken I was for not trusting them, not waiting 60 days & 2 excruciating phone bills to see my massive savings & calling Verizon directly was a huge mistake because they can't see what was done or help me. Only he could, but I didn't do it his way, poor stupid customer.
So, originally we had to pay $192 before allowed to leave the store which was in Rueben's words was "Sales Tax" I was very shocked at the tax, however he explained that the phones were valued at $800 each so that's the tax on $1,600.
In reality, as Joe gleefully pointed out on Sunday, (yes my 4th trip to the store) it was sales tax, part of the buyout, setup fees etc. Oh, and Joe was very happy to point out all the extra fees & charges plus the $15 discount that Rueben gave us, such a swell guy!
Then they got us the phone bill, as Joe says the first bill is higher (more than double) $160 of activation fees, then on the next bill one time fees of $130 for the new plan setup. Total fees $482. Oh, we were supposed to come in at that point if we had a problem ( 60 days later & stuck with a plan & phone you don't want.)
I called Verizon directly, and had everything extra removed, Before going in to return the phone. They were kind. They did listen.
If you go there for an issue take your vaseline & a cushion. They'll spend hours talking about how they explained everything & you didn't wait long enough for your promos to kick in & you should have come back to the store (I live 3 hours away & 2 visits should have been enough.) so basically it's all your fault & you're going to be charged for walking in the door. Save yourself a ton of money & buy a phone from anyplace else, like swappa.com
Rueben was very helpful initially. However what was explained by him to me the first day & again the second day were not accurate. I had the incredible pleasure of having this explained to me ad nauseum by Joe the store manager while trying to return the phone I didn't want because I was beyond angry at being duped. Take your Vaseline because P Diddy & Epstein have nothing on these guys. Joe made sure to let me know that we Weren't getting out of there without paying another $50.
Not only will they explain HOW they screwed you but also explain how it's your own fault. On Saturday all I wanted to do was return the phone. Unfortunately I had to return it to the SAME store. And listen to Joe drone on about how well we were screwed & how mistaken I was for not trusting them, not waiting 60 days & 2 excruciating phone bills to see my massive savings & calling Verizon directly was a huge mistake because they can't see what was done or help me. Only he could, but I didn't do it his way, poor stupid customer.
So, originally we had to pay $192 before allowed to leave the store which was in Rueben's words was "Sales Tax" I was very shocked at the tax, however he explained that the phones were valued at $800 each so that's the tax on $1,600.
In reality, as Joe gleefully pointed out on Sunday, (yes my 4th trip to the store) it was sales tax, part of the buyout, setup fees etc. Oh, and Joe was very happy to point out all the extra fees & charges plus the $15 discount that Rueben gave us, such a swell guy!
Then they got us the phone bill, as Joe says the first bill is higher (more than double) $160 of activation fees, then on the next bill one time fees of $130 for the new plan setup. Total fees $482. Oh, we were supposed to come in at that point if we had a problem ( 60 days later & stuck with a plan & phone you don't want.)
I called Verizon directly, and had everything extra removed, Before going in to return the phone. They were kind. They did listen.
If you go there for an issue take your vaseline & a cushion. They'll spend hours talking about how they explained everything & you didn't wait long enough for your promos to kick in & you should have come back to the store (I live 3 hours away & 2 visits should have been enough.) so basically it's all your fault & you're going to be charged for walking in the door. Save yourself a ton of money & buy a phone from anyplace else, like swappa.com
Lisa B.
21:28 10 Sep 25
Robert was helpful and helped
To our consernsand answers any questions we had. Satisfied with him and would ask ask for him the next time would need help.
Over all very good.
Jeff Bennett
To our consernsand answers any questions we had. Satisfied with him and would ask ask for him the next time would need help.
Over all very good.
Jeff Bennett
Alireza. I.
17:27 30 Aug 25
Matthew was absolutely outstanding from every aspect , I can’t say enough about his real desire in problem solving and helping the customer. Simply put because of him this place is the best!
Tanner M.
21:53 31 Jul 25
Matthew Richards did an amazing job! I had what I thought was going to be a unique situation involving a business account phone and he handled it without any difficulty. So cool to work with polite, courteous, professional people! Whatever you're paying the guy, double it. Now!