Verizon – Ephrata
Verizon authorized retailer
1115 Basin St SW, Suite A
Ephrata, WA 98823
Phone: 509-398-8828
Hours
- Mon 10 AM - 7 PM
- Tue10 AM - 7 PM
- Wed10 AM - 7 PM
- Thu10 AM - 7 PM
- Fri10 AM - 7 PM
- Sat10 AM - 6 PM
- Sun10 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located across the street from Safeway in Ephrata, Washington for the latest Verizon smartphones, tablets, smart watches, and wireless accessories.


Noah helped me upgrade 2 lines for my boys.
Very knowledgeable and explained why and how to get what I wanted done.
Very good customer service
Thank you
Very knowledgeable and explained why and how to get what I wanted done.
Very good customer service
Thank you
Destiny was absolutely wonderful! She did what I couldn't get done at other locations. She took the time to fix a very tedious, time consuming task with no complaints and with a smile. Very understanding and personable. I actually had fun! Thank you!
Noah and Destiny are the best Verizon employees I have ever met! They are very polite and knowledgeable! Even helped me figure out my password! Got really good deals! I will recommend my family and friends to do their business with the Ephrata Verizon!
Destiny was very patient and super understanding. Never felt rushed or pressured. She was amazing. Explained all info and we understood the process.
Destiny was absolutely amazing! She found every promo available and made sure I understood everything that would change. This saved me so much time and energy compared to going anywhere else!
Destiny was absolutely fantastic! She is so knowledgeable! We truly appreciate the wonderful customer service she provided us and the extra care she puts into her work and customers. She is an outstanding asset to Verizon!
Destiny helped me activating my new post pay service. I had previously signed up for a prepaid account at a different store and was misinformed about the service I would be receiving. Hoping to receive a credit for switching over to a postpaid account and Destiny did everything she possibly could to make sure that I got the plan I wanted and I didn’t have to pay anything out of pocket. I had a phenomenal experience at the store and would recommend shopping here to anybody! Great people and great experience!
Destiny and Rob showed me and my mother excellent service while we were getting our new phones upgraded. We came in an hour before they closed and both of them had excellent time management. Both employees were very knowledgeable and made our experience enjoyable. Overall excellent service!







