Verizon – Kelso
Verizon authorized retailer
98 N Minor Rd, Suite A
Kelso, WA 98626
Phone: 360-232-8955
Hours
- Mon 9 AM - 7 PM
- Tue9 AM - 7 PM
- Wed9 AM - 7 PM
- Thu9 AM - 7 PM
- Fri9 AM - 7 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located behind Starbucks in Kelso, Washington for the latest Verizon smartphones, tablets, smartwatches, and wireless accessories.
Chloe R.
00:28 10 Feb 26
Darryl G.
01:04 05 Feb 26
Very nice people and got me the best deal possible.
Brenda F.
21:48 03 Feb 26
Braden was the best Verizon representative we've ever dealt with. He explained everything so well, he was patient and kind with our many questions. Thank you, Braden.
Scott G.
23:21 02 Feb 26
Xavier and Jessica jumped right on my problem and corrected the situation efficiently.
Weselene J.
19:45 26 Jan 26
Braden was such a big help to me today. My email was hacked and he worked very hard to restore it. Unfortunately it was a lost cause. Kudos Braden and thank you.
Dustin M.
18:33 01 Dec 25
Verizon has the best customer service rep that I have ever worked with. Jesica has the best customer service that I have ever had at Verizon. If you need help she is the one to get it done. Thank you Jesica for you help.
PNWGingerSnap
01:36 15 Nov 25
My partner and I upgraded our phones recently. Unfortunately my new phone and new watch were acting the up and we decided to stop into the Kelso Verizon to see if they could assist us. We were greeted by Jessica who was assisting another customer. She promptly got to us and jumped right in to see what needed to be fixed even though we didn’t purchase them there. While Jessica and I got busy on the watch, Braden was such a delight conversing with my partner. They hit it off right away! It was a lovely experience for us both and we greatly appreciated y’all help in getting the watch fixed! We will definitely be back!
Melissa B.
01:23 26 Oct 25
Wow! So grateful for our sales rep Braden F today for his amazing patience and kindness with my many questions! He definitely went above and beyond to meet our needs and ensure our continued commitment to Verizon! He deserves 10 stars 🌟
Desere
14:26 23 Oct 25
We had the pleasure of working with Jesica yesterday at Verizon in Kelso. I was switching my phone plan to my fiancés plan. We ran into some complications, but Jesica didn’t give up. She called and called attempting to fix the problems. She wouldn’t take no or later for an answer. I also hadn’t been able to access my emails for weeks and she was able to fix that for me!! That was truly a game changer for me! I saw her interact with other customers and you can clearly see she cares and loves helping people! We will definitely go back to her for any of our phone needs!!! When we left the store my phone was up and working exactly how it should be. She made sure every aspect of my phone was working before we left. She did not want us to leave until she had everything working as it should be. Her determination was top notch! She made this experience as enjoyable as it could be. We all know it’s never fun sitting in a phone store for hours, but she made it worthwhile. Thanks again Jesica!!! I’m so excited to have my email working again!!! If you are looking to get a phone or switch plans go to Jesica, I promise you it will be worth your time!!!!
Tom R.
23:26 12 Oct 25
Braden at the Kelso WA Verizon store is hands down the best sells rep I've had in the 20+ years with Verizon. Braden advocates for his customers, knowledgable, kind, personable, and is honest with his customers. We will forever be Verizon customers and always go to kelso Verizon because Braden is the best! Thank you we could not be mote happy with our experience with you today!
Michelle M.
20:30 09 Oct 25
Jesica is amazing! My husband's phone was not connecting to the Internet. Don't ask me how she did it but when we left, not only did his phone work, but our monthly bill was $60 or so less! Thank you, Jesica!!
Leslie C.
23:03 13 Sep 25
Jesica was so helpful to us today! She helped us figure out the best deal for our family and made everything easy and quick as possible. I will specifically visit this location to work with her again in the future.
Ward L.
20:20 05 Sep 25
This store has the BEST customer service I experienced ANYWERE! No joke, Jessica and Brendan helped me and my wife and it was like talking to family. There is always someone to help you when you walk in the door. This store surpasses the Longview store by far and we live in Longview but do not mind driving a little extra to see my new Verizon family. Thank you both so much! I recommend.
Stuart S.
19:00 14 Jun 25
Jesica is definitely golden! She goes the extra mile and, as the senior manager, holds high standards for her store and every client who'll give her the respect she works so hard to earn. She is efficient, knows how to secure customers' best outcomes, and gives her full attention to whomever she is working with. (If you make an appointment it's best). With such dedicated customer service, I want to return the favor by honoring her time, too. (And she didn't make me feel rushed when her next appointment came in). People like Jesica are hard to find in customer service! She really does put your needs first! Highly recommend.