Verizon – Loveland North
Verizon authorized retailer
125 W 65th Street
Loveland, CO 80538
Phone: 970-278-5161
Hours
- Mon 9 AM - 7 PM
- Tue9 AM - 7 PM
- Wed9 AM - 7 PM
- Thu9 AM - 7 PM
- Fri9 AM - 7 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
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About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located next to Taco Bell in Loveland, Colorado for the latest Verizon smartphones, tablets, smartwatches and wireless accessories.
Patrick C.
16:31 15 Dec 25
We came in to switch over from AT&T, with a member on our account out of state. After waiting for approximately 25 minutes, we were helped by Evan. When we talked him through our understanding of the situation, we were continuously interrupted, being told what we were asking did not make sense. We initially came in for an iPhone air, but once in person we were told there would be about $300 in fees to choose this phone, whereas an iPhone 17 Pro would have no cost with the value of our Trade In. We were additionally told we’d be getting $200 for the trade in of our existing phone. After a lot of back and forth, including several interruptions to assist other customers, we were able to get the new phone sorted. Evan told us the cost of Camera Protectors, a screen protector and case were included in the cost so we picked these up here as well.
Once the phone was completely transferred and the old phone wiped, we were told we owed about $300 for the phone. After we paid, we asked again about the trade in value discussed previously. We were then informed we’d only be getting $180 for the trade in, and Evan had forgotten to add it to the transaction. We were told we’d be able to get it refunded as a check, added as a credit on the account, or (of course) utilized as in store credit. When we asked to receive the error in a check, we were informed that he’d need supervisor approval (despite appearing to be the supervisor present in the building). He went to the back of the store before emerging moments later reporting to us that the policy changed and he wouldn’t be able to get us the refund in a check, but we’d potentially get it back in our bill. At the end of the transaction, we were prompted in front of our rep to leave a five-star review.
I’d recommend to others what I was recommended in the store by the reps - go to the Verizon Corporate store in Fort Collins near the Foothills Mall.
Once the phone was completely transferred and the old phone wiped, we were told we owed about $300 for the phone. After we paid, we asked again about the trade in value discussed previously. We were then informed we’d only be getting $180 for the trade in, and Evan had forgotten to add it to the transaction. We were told we’d be able to get it refunded as a check, added as a credit on the account, or (of course) utilized as in store credit. When we asked to receive the error in a check, we were informed that he’d need supervisor approval (despite appearing to be the supervisor present in the building). He went to the back of the store before emerging moments later reporting to us that the policy changed and he wouldn’t be able to get us the refund in a check, but we’d potentially get it back in our bill. At the end of the transaction, we were prompted in front of our rep to leave a five-star review.
I’d recommend to others what I was recommended in the store by the reps - go to the Verizon Corporate store in Fort Collins near the Foothills Mall.
Isis R.
02:24 25 Nov 25
Josh and Lane were awesome. They knew all about the promotions that were relevant to me. They provided great customer service, were very respectful, patient and professional. Thank you for making the whole process so smooth.
Chris B.
15:39 24 Nov 25
These guys are great! Really appreciate the support from Josh and Kevin who helped my wife and I and I think Lane also helped my wife on a previous visit. It was very refreshing to work with people who are professional and know what they are doing. We had a great experience. Highly recommend.
Jason G.
17:03 06 Nov 25
Went in for an upgrade. Lane was just two weeks on the job, but was very professional and knowledgeable. Josh stepped in, while helping other customers, to help keep the process smooth. Both were there to make sure my vist went seamlessly!
Antoinette L.
22:12 22 Oct 25
Evan Mcall has been so amazing very helpful knowledgeable and friendly. Thank you so much for welcoming us to Verizon!! God bless highly recommend came all the way from Thornton!!
Seth
00:52 16 Oct 25
Evan was AMAZING! Incredibly patient, extremely knowledgeable, and very professional. I can’t recommend him enough as he went above and beyond to make sure I got the best customer service possible. Great guy! I HOPE YOUR TACO BELL WAS THE BEST🫶🏻
Sierra T.
23:27 15 Oct 25
Evan provided the most thorough customer service experience I have ever received. We would have been completely helpless without him. He spent over an hour, made many different phone calls, and survived the boss fight to ensure we had everything we needed by the time we left the store. TEN MILLION STARS FOR EVAN!!!
J B.
15:26 28 Sep 25
Excellent experience. Because I had a dreadful time at a Verizon in Longmont I decided to go to the Cell Plus Verizon in Loveland. I was greeted and helped by Evan. Evan was great helping me with the support I needed. He was personable, professional and maneuvered the Verizon processes efficiently and effectively. My wife and I will be returning to the store soon to replace phones and look at other services. Thanks to Evan and his personable service.
KRIS G.
18:28 10 Sep 25
I came in last week with a broken phone and Evan was very warm helpful in getting my old one activated while he helped me get the new one ordered. He was very informative of the entire process, and overall relieved a lot of stress of being without a phone as I use my phone for work. Landon helped me today, he was very kind and efficient in getting the new one activated and helped me reset my old device. Overall great experiences with both employees and by far the best Verizon customer service I’ve ever had compared to any other store.